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LHA Trust Funds News

eSTAT: Zika Virus

Please be aware that The World Health Organization (W.H.O.) has declared the Zika virus as a public health emergency. The condition is transmitted by mosquitoes and can lead the microcephaly in babies of women who are exposed. This disease is said to be spreading rapidly throughout the Americas and is projected to affect millions of people by the end of the year. See the links below to for more in ...[Read More]

The Legal Environment for Workers’ Compensation Claims

Knowing the legal environment in which a workers’ compensation claim is going to be handled will often govern compensability and litigation defenses used to guide a claim. Our judicial system often favors the employee’s perspective, not the employer’s; however, the system does sometimes work in the employer’s favor.   Facts of the Claim: Our claim began when an employe ...[Read More]

Liability Associated with Corneal Abrasions

From the Claims Consultant’s Desk Corneal abrasions are one of the most common peri­operative injuries. Although not necessarily a high value claim, they cause significant patient dissatisfaction due to the pain, which many patients describe as worse than the pain from their surgical site. In addition to the likelihood of having an added expense of post­operative ophthalmology visits and sub ...[Read More]

eSTAT: Recall on Duodenoscopes

Olympus, a major devise manufacturer, is voluntarily recalling their duodenoscopes with the model number TJF-Q180V. This model has been linked to the spread of infection and modifications are needed to the design to resolve the issue. Please review your duodenoscope inventory to determine if you have this model number made by Olympus. The manufacturer has provided recommendations for hospitals wit ...[Read More]

FYImail: 10 Most Common Patient Complaints, Grievances in Hospitals

Improving the patient experience is an important task for hospitals. It is not uncommon for a patient complaint or grievance to lead to a claim. Therefore, proper management of complaints and grievances is very important. It is also a good idea to have an understanding of the common types of things patients complain about in order to educate staff and to evaluate processes to help reduce the risk ...[Read More]

Clinical Liability: A Venipuncture Case Study

From the Claims Consultant’s Desk Our claim in study this month involves a retired 65-year-old male who presented as an outpatient for routine blood work at our member facility, just as he did at regular intervals in times past. When the staff phlebotomist began the blood draw, the patient complained of a burning sensation and pain in his arm. The phlebotomist indicated that the draw was don ...[Read More]

Developing a Workplace Violence Prevention Plan

Does your facility have a workplace violence prevention plan? If so, is it relevant and updated based on present-day events occurring across the United States? The resources below can be used to develop a prevention plan or update your present plan. According to the Bureau of Labor Statistics (BLS), 27 out of the 100 fatalities in healthcare and social service settings that occurred in 2013 were d ...[Read More]

Risk Management and the Physician Practice Setting

With the enactment of the Patient Protection and Affordable Care Act (PPACA) and the creation of accountable care organizations (ACO), risk management in the physician practice setting is being greatly affected. According to the Healthcare Risk Control, implementing a culture of safety in a physician practice requires time, dedication and effort, exactly as in a hospital. Key Recommendations for R ...[Read More]

Best Practices for Specimen Transportation to Lab

This claim involves a 35-year-old female patient at the time of the claim filing. With a history of cancer in her family, she was diagnosed with breast cancer in September 2008. A biopsy revealed infiltrating mammary carcinoma. The treating physician recommended a right breast mastectomy with sentinel lymph node biopsy and a breast reconstruction. The lymph node procedure was done first, of which ...[Read More]

American Nursing Association: Incivility, Bullying and Workplace Violence

Nurses and healthcare workers are responsible for creating an ethical environment and culture of civility and kindness while treating patients, their families, and other healthcare professionals with dignity and respect. However, nurses are often not afforded the same level of dignity and respect as they are expected to extend to others.  Through shared responsibility with RNs, hospitals and healt ...[Read More]