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62 Clicks to Order Tylenol? What Happens When EHR Tweaks Go Bad

62 Clicks to Order Tylenol? What Happens When EHR Tweaks Go Bad

American Medical Association Wire September 14, 2018 Organizational decisions regarding configuration or customization of electronic health record (EHR) systems can create an outsized impact on the ease, efficiency and error rates of physician users, according to research that tracked clinician EHR experience at four hospitals. “The results of this study reveal wide variability in task duration, c ...Read More →

Why Many Patients Aren’t Getting Their Flu Shots

Why Many Patients Aren’t Getting Their Flu Shots

By Caitlin Burke FierceHealthcare September 18, 2018 On the heels of one of the worst flu seasons on record, a new study published in the Journal of the American Medical Association identified one of the biggest barriers preventing patients from receiving their flu shot: the time of day the patient sees their doctor. Researchers from the University of Pennsylvania observed 11 primary care clinics ...Read More →

Breaking Up is Hard to Do

Breaking Up is Hard to Do

ASHRM By Leigh Ann Yates, MBA, CPHRM, AIC, FASHRM September 12, 2018 Breaking up with difficult patients is a hot topic for health care providers. Having a properly structured termination process for the ambulatory/physician practice setting is essential in any Risk Management program to help manage difficult patients. Ending a physician/patient relationship is a last resort when all other efforts ...Read More →

How Nurses Can Prevent Social Media Mishaps

How Nurses Can Prevent Social Media Mishaps

By Jennifer Thew, RN Patient Safety & Quality Healthcare September 4, 2018 A Houston nurse was fired after allegedly violating HIPAA laws by posting about a patient with measles in an anti-vaccination Facebook group, reports the Dallas News. While it may seem obvious that nurses should be savvy about patient privacy and social media use, this incident—as well as others—illustrate that more ed ...Read More →

Alternatives to Lifting Patients

Alternatives to Lifting Patients

By John Palmer Patient Safety & Quality Healthcare September 4, 2018 It’s no secret that America’s healthcare workers are in danger of injuries sustained from improperly lifting and moving the patients they tend to every day in U.S. hospitals. And if workers can’t safely move patients, it places the patients at risk as well. According to Occupational Safety and Health Administration (OSHA) sta ...Read More →

Lack of real-world EHR testing causes patient safety problems, experts say

Lack of real-world EHR testing causes patient safety problems, experts say

Fierce Healthcare By Rose Meltzer August 29, 2018 Electronic health records (EHRs) have frustrated physicians for years, causing confusion and workflow challenges. In extreme scenarios, they can even cause patient harm. While implementation and training play a role, a new analysis from the Pew Charitable Trusts, MedStar Health’s Center for Human Factors in Healthcare, and the American Medical Asso ...Read More →

Staying Compliant With Joint Commission Hand Hygiene Requirements

Staying Compliant With Joint Commission Hand Hygiene Requirements

By Ron Chappuis Patient Safety & Quality Healthcare August 15, 2018 When you think of your healthcare organization, what’s the first word that comes to mind? If you’re among the clear majority of healthcare organizations whose real hand hygiene compliance rates average 50% or less, The Joint Commission (TJC) has one word for you: deficient. Starting January 1, 2018, TJC began citing observati ...Read More →

Coaching Minute: Mission Is Critical

Coaching Minute: Mission Is Critical

By Jeff Wood, RN Studer Group August 6, 2018 Keeping our mission alive and visible to our staff and patients is a challenge for healthcare leaders. But it’s also vital. If I asked you to grade yourself on this, how would you rate? How are you doing keeping the mission front and center in your hospital or department? I was reminded of the importance of this recently when talking to a physician lead ...Read More →

Safety Standards Pose Problems for TJC-Accredited Hospitals

Safety Standards Pose Problems for TJC-Accredited Hospitals

Patient Safety & Quality Healthcare August 29, 2018 Safety-related requirements continue to plague hospitals, according to The Joint Commission’s latest list of most-cited standards data through the first six months of 2018. Released in the September issue of Perspectives, the data was aggregated from 676 applicable Joint Commission hospital surveys from January 1 through June 30. Read more f ...Read More →

High Reliability Care Requires Physician Champions

High Reliability Care Requires Physician Champions

By William Choctaw, MD, JD, CSSBB, Physician Advisor for the Joint Commission Center for Transforming Healthcare July 25, 2018 Few would argue that physician leadership is an important part of highly reliable health care and the quest to achieve “zero patient harm” in our healthcare organizations. Nevertheless, the challenge most hospitals face is how best to effectively engage physicians as ...Read More →