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62 Clicks to Order Tylenol? What Happens When EHR Tweaks Go Bad

American Medical Association Wire
September 14, 2018

Organizational decisions regarding configuration or customization of electronic health record (EHR) systems can create an outsized impact on the ease, efficiency and error rates of physician users, according to research that tracked clinician EHR experience at four hospitals.

“The results of this study reveal wide variability in task duration, clicks, and accuracy when completing basic EHR functions across EHR products from the same vendor and between products from different vendors,” says the study, commissioned by the AMA. “The results highlight the variability that can be introduced from local site customization, given that products from the same vendor resulted in vastly different performance results.”

Read more to learn more about this new research via the AMA Wire.