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Webinar: We Didn’t Sign Up for This! Addressing Patient to Staff Violence

February 10 @ 10:00 am - 11:00 am

In our February webinar, behavioral health expert Monica Cooke discusses violence in healthcare facilities and strategies that can help reduce violent behavior in the workplace.


Violence comes in many forms. Unfortunately, dealing with such violence has become more and more necessary in all areas of the healthcare industry. As healthcare professionals, we need to understand what behaviors constitute violence along with how violence is addressed and its impact on our organization.

In this webinar, behavioral health expert Monica Cooke examines different types of violence and its impact within a healthcare organization. She also addresses how to mitigate the risk of violence within your facility.


At the end of the webinar, participants should be able to:

  • Identify different types of healthcare violence.
  • Discuss the persistent tolerance for aggression in healthcare.
  • Discuss the impact of violence on the organization.
  • Describe strategies that can work to reduce and/or prevent healthcare violence.

Reserve your space today!


Participants will receive 1.0 nursing contact hours by the Louisiana Hospital Association for complete attendance of the program. The Louisiana Hospital Association is approved by the Louisiana State Board of Nursing – CE Provider #39.

Webinar Host

Webinar: We Didn’t Sign Up for This! Addressing Patient to Staff Violence
Founder, Quality Plus Solutions LLC
Monica Cooke has more than 40 years of experience in the field of behavioral health & substance abuse in both administrative and executive quality/risk positions. As a seasoned professional, she founded Quality Plus Solutions LLC in 2006. Her company provides organizational risk assessments as well as risk and quality support for behavioral health facilities, emergency rooms, and acute care settings. She also provides legal nurse expert services.

As a Certified Psychiatric/Mental Health Nurse, Monica continues to work at least two shifts a month as an RN in a detox and rehab treatment setting. She provides educational presentations at both the national and state levels and is recognized as an expert in the field of behavioral health risk and quality care.


February 10
10:00 am - 11:00 am
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