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Webinar: Risk and the EHR: Drilling Deeper (EHR Series 2 of 2)

August 9 @ 10:00 am - 11:00 am


This webinar is the last in a two-part series, the first of which provided a general overview to the risks found to be associated with electronic health records (EHR). This second webinar will drill deeper into actual data related to claims that involve issues with the EHR. We strongly urge any member facility or physician clinic employee who did not attend our recent Trends in Healthcare Risk Conference to participate in this webinar. Our presenters for this webinar are Penny Greenberg and Dana Siegal of CRICO Strategies. CRICO is the professional liability carrier for the Harvard University Healthcare System. Ms. Greenberg was most recently a member of our Faculty for the LHATF Trends in Healthcare Risk Conference.

Goals of this webinar are:

• To enhance skills for performing risk assessments of a facility’s EHR system

• To raise awareness of and aid in the analyzing of “near misses”

•  To aid in the development of a facility-wide policy of open communication for responding when                 an employee becomes aware of an EHR issue



Dana Siegal, RN, CPHRM, CPPS

Dana is the Director of Patient Safety for CRICO Strategies, where she provides analytical and educational services to leading academic medical centers, community hospitals, and physician practices on the issues of medical liability and patient safety. She evaluates the risk profiles of health care organizations throughout the country, assessing where current vulnerabilities exist, and making recommendations for prioritizing action plans. Additionally, she provides detailed analysis of medical malpractice claims, with a specific focus on Diagnostic, OB, EHR, and Emergency Medicine.

Penny Greenberg, MS, RN, CPPS

Penny is a Senior Program Director of CRICO Strategies. She has a wealth of clinical and patient safety expertise. Penny is a labor and delivery nurse by training, and serves in a consulting capacity to ACOG. Previously, Penny was the Executive Vice President of Operations and Chief Nursing Officer at Beth Israel Deaconess Hospital-Needham, with deep expertise in healthcare quality improvement, standards of care, and teamwork behaviors. She is an experienced educator and has presented widely to audiences on a broad range of patient safety topics with particular emphasis on teaming and culture change.


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August 9
10:00 am - 11:00 am
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