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Webinar: Utilization of Failure Modes and Effects Analysis (FMEA) to Drive Process Improvement Initiatives

June 13 @ 10:00 am - 11:00 am


This webinar will discuss the components and benefits of utilizing FMEA in process improvement. The use of simple flow diagrams will provide a visual representation of a process. Each process step will be analyzed to determine the potential failures and subsequent severity and probability of the defect occurring. The use of prioritizing action steps and the importance of outcomes measurements will also be covered.

Upon completion of this educational session, the attendee will be able to:

  • Construct a simple flow diagram to identify the steps in a process
  • Identify failure modes and causes
  • Prioritize potential risks through severity and probability analysis

Listen to the full webinar here.
Download the presentation slides here.

This program has been approved for:
Nursing: 1.0 nursing contact hour will be awarded by the Louisiana Hospital Association for complete attendance of the live program. The Louisiana Hospital Association is approved by the Louisiana State Board of Nursing – CE Provider #39


Joan Stokes, MHA, SM (ASCP), CIC, CPHQ

Joan Stokes is the Vice President of Quality and Clinical Risk Management for Lafayette General Health System. She received a Bachelor’s degree in Microbiology from the University of Southwestern Louisiana and a Master’s of Healthcare Administration from the University of Saint Francis.

Ms. Stokes holds professional certifications in Infection Prevention and Healthcare Quality in addition to a Microbiology Specialist certification through the American Society of Clinical Pathologists. As a Green Belt in Lean Six Sigma, Ms. Stokes has extensive experience in process improvement initiatives. She holds positions on the BCBS Hospital Advisory Committee and the Louisiana Hospital Association Quality and Patient Safety Committees.

Joan is Past-President of the Louisiana Association for Healthcare Quality. She is a member of American Society for Healthcare Risk Management, the Louisiana and National Associations for Healthcare Quality, and the American Society for Professionals for Patient Safety.


June 13
10:00 am - 11:00 am
Event Category: