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Webinar: Negligent Credentialing

February 12 @ 10:00 am - 11:00 am


Healthcare entities are responsible for developing credentialing processes for physicians and physician extenders who practice in the hospital and managed care settings. These processes are developed to protect patients from harm. But when physicians are engaged in a medical malpractice lawsuit, the healthcare entity may also be included under the pretense of negligent credentialing.

Our webinar presenters provide an overview of a pre-application, initial application/credentialing and reappointment/re-credentialing processes along with the integration of FPPE and OPPE quality criteria. The processes include aspects of primary source verifications, applicant responsibility and how to identify potential risk management issues for review by various Committees and Board approval entities. Registration is required for attendance.

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Webinar Hosts

Webinar: Negligent Credentialing
System Deputy Compliance & Privacy Officer, Steward Healthcare
Kate Conklin has over 30 years of experience in Ethics and Compliance, Quality, Patient Safety, and Physician Relations and 13 years in the C-Suite of hospitals in the HCA system and a large academic institution. Kate is currently the System Deputy Compliance & Privacy Officer for Steward Healthcare based in Dallas, Texas. In her role, Kate oversees the compliance & Privacy programs at the company’s affiliated hospitals and physician practices.

Kate holds a BA in Healthcare Management and a Master’s of Science in Healthcare Ethical and Regulatory Leadership. She is certified in Compliance, Quality, and Medical Staff Services and has served as the President of the National Association Medical Staff Services. A frequent speaker and advocate for patient safety, it is the topic of negligent credentialing that she believes is the most critical and is the very foundation of patient safety and risk mitigation.

Webinar: Negligent Credentialing
John R. Pastrano, BBA, CPMSM, CPCS
Director of Credentialing, SignifyHealth
John Pastrano, BBA, CPMSM, CPCS, is the Director of Credentialing for SignifyHealth located in Dallas, Texas with oversight credentialing responsibilities for their national network. John, a native Houstonian, holds a Bachelor’s Degree in Business Administration from the University of Houston – Clear Lake. John’s 30 years of credentialing experience includes hospital, managed care and CVO settings with oversight responsibilities of medical staff affairs, standardization for processing pre-applications, initial and reappointment applications, privileges and Focused Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE). John has also been an Intermittent Consultant for Joint Commission Resources.

John was the first elected male President for NAMSS in 2014 and currently serves as a NAMSS Instructor. John continues his passion for credentialing by speaking at local, State and National conferences on various topics in credentialing and MSP well-being.


February 12
10:00 am - 11:00 am
Event Category: