Proper Communication After an Adverse Event

Patient Compassion

Overview

Part of having a “just culture” is being transparent about adverse events and being able to say “I’m sorry” to those who were affected by the event. It is never easy to face a patient or a family member when an error has occurred.

Learn how to have difficult conversations regarding adverse events and how this will impact the culture of the organization by listening to this webinar.


Continuing Education

Participants will receive 1.0 nursing contact hours from the Louisiana Hospital Association for complete attendance of the program. The Louisiana Hospital Association is approved by the Louisiana State Board of Nursing – CE Provider #39.

CHSP/CPSO: 1.0 contact hours of continuing education credit toward fulfillment of the requirements of CHSP designation of Certified Healthcare Safety Professional & CPSO designation of Certified Patient Safety Officer.


Accommodations

Please contact LHA Trust Funds if you have a disability that may require special accommodations for this educational opportunity. LHA Trust Funds is committed to ensuring full accessibility for all registrants.


Register Here