Conducting Workplace Investigations & Writing Occurrence Reports

Incident Reporting


Occurrence reporting and investing adverse events are very important for the risk manager, department managers, and front-line staff. Learn tips from our Claims Operations Manager to write effective occurrence reports and conduct event investigations.

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At the end of this online presentation, participants will be able to:

  • Complete incident reports with best practices in mind
  • Understand photographic and video evidence preservation
  • Conduct witness gathering and documentation


10:00 am – 10:05 am: Speaker introduction, objectives, and disclosures

10:05 am – 10:30 am: Incident report forms and systems

10:30 am – 10:40 am: Video and photographic evidence

10:40 am – 10:55 am: Written statements

10:55 am – 11:00 am: Q&A

Continuing Education

Participants will receive 1.0 nursing contact hours from the Hospital Services of Louisiana, Inc. for complete attendance of the program. Hospital Services of Louisiana, Inc is approved by the Louisiana State Board of Nursing – CE Provider #60.

CHSP/CPSO: 1.0 contact hours of continuing education credit toward fulfillment of the requirements of CHSP designation of Certified Healthcare Safety Professional & CPSO designation of Certified Patient Safety Officer.


Please contact LHA Trust Funds if you have a disability that may require special accommodations for this educational opportunity. LHA Trust Funds is committed to ensuring full accessibility for all registrants.

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Webinar Speakers

Jamie Lamb

Director of Claims Operations, LHA Trust Funds

As the Director of Claims Operations, Ms. Jamie Lamb assists members with strategic goals and initiatives.

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