Language Access: Meeting Patient Needs While Increasing Compliance and Improving Outcomes

Hospital Safety Insider
By Chris Richardson
June 6, 2019

One in five people in the United States speak a language other than English at home, and 41% of these individuals, or 25.1 million people, are considered limited English proficient (LEP). The growing LEP population across the nation is creating an increased demand for language access, and this demand is no more prevalent than within healthcare. As we grapple with how to accommodate the needs of LEP patients, as well as patients who are deaf or hard of hearing, it’s important to consider why prioritizing patient language access is so important and how to do this consistently across a healthcare facility or health system.