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Managing the Hopes of Seriously Ill Patients

Harvard Business Review
By Brad Stuart
May 31, 2019

The Centers for Medicare & Medicaid Services (CMS) has announced a new Primary Care First initiative containing a novel payment track for care of the seriously ill population (SIP): Participating primary care practices will be responsible for helping attributed SIP members transition from curative treatment to excellent end-of-life care. These payments will require many clinicians to learn a different set of skills: managing their patients’ hopes.