Course Catalog & Webinar Education

Explore an interactive lesson that raises awareness of distractions inside and outside a vehicle, emphasizing the risks of cell phone use while driving. Participants will practice strategies to eliminate controllable distractions and learn to adapt to those they cannot control.

Topics: Safe Driving, Attention & Distraction

Target Audience:
Any member of your organization that operates a vehicle for work, whether personal or company.

Credits: Certificate of completion

Crime Prevention Through Environmental Design (CPTED) is a strategy for preventing crime and violence by enhancing the built environment to minimize opportunities for disputes and foster positive behavior. In this course, you will explore key components of using environmental design to reduce crime risk within your organization. The four-part series features Art Hushen, President and Owner of the National Institute of Crime Prevention.

Topics:
Fundamentals of CPTED, Lighting, Barriers, and Three D’s of Security.

Target Audience:
Security Professionals, Risk Managers, Organizational Leaders

Credits:
3.25 CEU for nursing upon completion of the series

Protect yourself from the five most common causes of crashes due to unsafe driving behavior with our immersive online defensive driving course. Our comprehensive program features six modules designed to raise awareness and promote safer driving practices.

Topics:
Search & Scan, Hazard Recognition, Sight, Speed and Space Management, Judging Safe Distances, Attention & Distraction and Backing.

Target Audience:
Any member of your organization that operates a vehicle for work, whether personal or company.

Credits: Certificate of completion

EMS drivers are 12 times more likely to be involved in a crash than police officers, primarily due to the lack of routine EVOC skill retraining. Our EVOC course offers essential instruction on critical driving skills to help ambulance operators maintain safe driving practices.

Our five-module course focuses on intersection negotiation, featuring 30-minute lessons that cover approaching, assessing, navigating, and exiting intersections.

Topics: Intersection approach, Intersection assessment, Clearing the intersection: basics, Clearing the intersection: Advanced Skills, and Intersection Departure

Target Audience:
Ambulance Operators

Credits: Certificate of completion

Developed by our experts in professional and general liability and workers’ compensation risk and claims management, the LHA Trust Funds flagship program is an educational resource for anyone involved in healthcare risk management, safety, or employee safety. This comprehensive 10-module course covers essential components of enterprise healthcare risk management.

Topics:
Healthcare Risk Management Fundamentals, Healthcare Clinical Risk Challenges and Opportunities, Managing Clinical Risks, Physician Practice/Clinic/Urgent Care Risks, Risk Management Plan Development, Managing Environmental Risks, Contractual Liability, Liability Claims, Coverage and Contracts, Employee Safety, and Workers’ Compensation.

Target Audience:
Risk Managers, Quality & Regulatory Professionals, Organizational Leaders, Staff members who are interested in becoming more involved in Risk Management and Safety.

Credits:
6.75 CEU in nursing offered upon completion of all 10 modules. This course offers CEUs per individual course in the event you are not interested in all 10 modules.

The Mental Health Tech Fundamentals series features five educational videos designed to equip mental health technicians with the fundamental knowledge needed to excel in their roles. Applicable to inpatient behavioral health technicians and sitters in acute care or outpatient settings, these resources were developed by the expert staff at LHA Trust Funds to enhance training for individuals in this critical position.

Topics:
Overview of Roles & Responsibilities, Communication, Environment of Care Safety, Stages of Conflict, and Documentation.

Target Audience:
Mental Health Technicians, Sitters, Certified Nursing Assistants

Credits:
Certification of Completion

Enhance your Safe Patient Handling and Mobility program with our series of eight virtual training sessions led by expert Susan Gallagher. The modules cover effective learning methods and feature five guest experts specializing in behavioral change, patient experience, program initiation, sustainability, and mobility. The program aims to reduce employee injuries and improve patient safety by minimizing manual patient handling.

Topics:
Establishing a culture of safety, Creating a sustainable SPHM Program, Ergonomic design in SPHM, SPHM Technology; Education, Training, and Competence; Integrating assessment, care planning, and technology use; Return to work initiatives, Comprehensive measurements.

Target Audience:
Risk Managers, Employee Health, Nursing Leaders, Quality Improvement Professionals

Credits:
8 CEU for nursing offered upon completion of this program

This program is provided as an overview of the importance of clinical documentation and discussion of documentation best practices, red flags, and things to avoid to improve documentation quality.

(1.0 CEU LSBN)

This program is provided as an overview of the importance of clinical documentation and discussion of documentation best practices, red flags, and things to avoid to improve documentation quality in the physician’s office practice and clinic settings.

(1.0 CEU LSBN)

In the fast-paced healthcare environment, tracking diagnostic testing results can be challenging, often leading to missed or delayed diagnoses—one of the leading causes of professional liability claims. An oversight like this can negatively impact patient outcomes.

Join expert speaker Sarah D. Creswell as she discusses the clinical risks and consequences of diagnostic errors.

You will learn essential steps to "close the loop" and best practices to ensure an effective process.

(1.0 ECU LSBN)

Keeping track of diagnostic testing results can be challenging in the fast-paced healthcare environment. Failure to do so contributes to missed or delayed diagnosis, one of the top professional liability claims. It also has the potential to affect patient outcomes negatively.

Join our Expert Speaker Sarah D. Creswell as she discusses the clinical risks and patient impact of diagnostic errors and missed or delayed diagnoses. Learn the steps required to “close the loop” and best practices to ensure the process is effective.

(1.0 CEU LSBN)

Credentialing professionals often face their greatest challenge in documenting competency effectively. This session offers a comprehensive overview of proven strategies to navigate this critical aspect of the credentialing process. Participants will also explore the risks associated with negligent credentialing and gain practical tips for building and maintaining a sound, defensible credentialing program.

(1.0 CEU LSBN)

Define and identify risks related to elopement, restraint, seclusion, and security, then describe learn strategies to minimize these risks.

(1.0 CEU LSBN)

Hospitals frequently encounter difficulties in complying with the Emergency Medical Treatment and Labor Act (EMTALA).

Our webinar offers a foundational overview of EMTALA's applicability, explores the history and nuances of the 250-yard rule, and provides a litigation update on recent cases that highlight these challenges, including a Louisiana-based "reverse" EMTALA claim discussed by the presenters.

(0.75 CEU LSBN)

When faced with prevention of falls in the behavioral health population, organizations are challenged with identifying the proper tools and deploying appropriate strategies that are effective.   During this presentation we will review various fall risk identification tools, factors that contribute to patient falls in the behavioral health population and strategies to prevent falls.

(1.0 CEU LSBN)

Antibiotics are life-saving for bacterial infections but ineffective against viral infections. Their use can lead to side effects and contribute to antibiotic resistance.

In this webinar, Dr. Tsay and Dr. Neuhauser will discuss current trends in antibiotic use in the United States and share strategies for clinicians and facilities to identify opportunities for improvement.

(0.5 CEU LSBN)

Creating an effective healthcare security program can be challenging. Join speaker Bill Icenogle as he explains how to leverage security risk assessment data to enhance your overall security strategy.

Mr. Icenogle will cover the layers of a security program, strategies for influencing decision-makers, relationship-building, and more.

(0.75 CEU LSBN)

The COVID-19 pandemic transformed the work environment, leading many to adapt to remote work as the new normal. Unique challenges have arisen that employers may find difficult to navigate.

Participants will learn how to foster a safe and positive experience for employees and employers in a remote work setting.

(0.5 CEU LSBN)

Thorough investigations following adverse events are essential for gathering the information needed to defend claims.

Join LHA Trust Funds expert Jamie Lamb as she discusses best practices for completing incident reports, preserving photographic and video evidence, and collecting witness statements and documentation.

(0.5 CEU LSBN)

Incidental findings in healthcare are often overlooked and under-reported to patients and families, typically communicated only after a patient's health has deteriorated.

Join us as we examine the impact of incidental findings on patients, review case studies with limited follow-up, and discuss best practices to enhance the follow-up process.

(0.25 CEU LSBN)

An overview of Job Hazard Analysis (JHA), a crucial process for identifying and mitigating workplace hazards before they cause accidents or injuries. Attendees will learn what a JHA is—a step-by-step method for breaking down a job into tasks to examine potential hazards and implement adequate safety controls. The session will highlight the importance of JHA in promoting a safer work environment, reducing incidents, and fostering a culture of proactive risk management. Whether you are new to safety procedures or looking to enhance your organization's safety program, this presentation will equip you with the knowledge and confidence to conduct effective Job Hazard Analyses.

Slips, trips, and falls are among the most common accidents in the healthcare industry.

Join our OSHA Outreach Training Program Authorized Trainers as they explore the causes, timing, and locations of these incidents, and share 10 essential tips for staying safe on your feet.

(0.5 CEU LSBN)

Physicians make consultations on patients frequently both formally and informally. It’s important to understand the differences in consultations and referral of care in the medical malpractice arena. This webinar will help the learner differentiate between the two and to identify the components necessary in developing policies on consultation. Case examples will be presented to help illustrate consultations verses referral.

(0.75 CEU LSBN)

Our interactions in the workplace significantly affect staff morale and the quality of patient care.

In this webinar, we will explore what constitutes disruptive behavior among staff and physicians, examine its impact on patient safety and team morale, and discuss strategies for discouraging such behaviors in the workplace.

(0.5 CEU LSBN)

Ensuring a safe care environment for behavioral health patients presents unique challenges not faced by other patient populations. Understanding potential dangers is crucial for their safety.

Join our webinar to learn how to identify ligature risks in the environment and implement best practices to create a safer setting for these patients.

(0.25 CEU LSBN)

Whether you're providing care, representing families, or ensuring access to essential resources, this session will offer valuable insights. Together, we will explore how to better understand the language of the child, learn the right questions to ask, and feel empowered to critically evaluate the guidance from mental health professionals.

(1.0 CEU LSBN)

Join us for a program ideal for hire orientations and refresher training.

In this webinar, we focus on identifying/de-escalating aggressive behaviors and equipping participants with the skills to create win-win outcomes in challenging confrontations. MOAB is a comprehensive, effective non-lethal force training program suitable for all staff. Don’t miss the opportunity to enhance your skills and knowledge!

(0.75 CEU LSBN)

Proper credentialing of the medical staff is a process that should not be taken lightly. A comprehensive review of the medical staff credentialing process is presented by our speakers. The review includes how the process should flow, including who should be involved and who should perform the duties. Discussions also address implementation of an OPPE and FPPE for competency of medical staff.

(0.75 CEU LSBN)

Explore this webinar for an overview of legal trends that increase liability when current practices deviate from established policies.

We will discuss best practices in policy standards and share strategies to enhance compliance. Don’t miss this opportunity to strengthen your understanding and improve your practices!

(0.75 CEU LSBN)

Antibiograms are essential tools for guiding effective antimicrobial therapy and supporting antimicrobial stewardship efforts. However, their full potential is often underutilized in day-to-day clinical decision-making. Join us for this informative webinar where we’ll explore the practical applications of the antibiogram across various healthcare settings. Attendees will gain a deeper understanding of how to interpret local susceptibility patterns, apply antibiogram data to empirical therapy decisions, and use this knowledge to optimize patient outcomes while combating antimicrobial resistance.

(0.75 CEU LSBN)

Explore professionalism in nursing with an expert who specializes in training new nurses for the healthcare field.

During this webinar, we present strategies to foster professionalism among nursing staff and analyze case studies to deepen your understanding of professionalism in challenging interactions. Don’t miss this opportunity to enhance your skills!

(1.0 CEU LSBN)

This interactive training aims to highlight the common challenges workers face when lifting objects in the workplace. Through real-world examples and practical guidance, we will emphasize the importance of preventive measures, effective risk assessments, and proactive hazard identification. Participants will learn how to recognize potential lifting hazards, assess risks accurately, and apply safe lifting techniques to reduce the likelihood of injury and create a safer working environment.

This interactive presentation provides a comprehensive overview of sharps and needlestick injury prevention in healthcare settings. Designed for clinical staff, this training program highlights the risks associated with exposure to bloodborne pathogens, outlines key best practices, and provides practical strategies for prevention. Participants will learn about safe disposal techniques, the importance of reporting incidents, and the role of safety-engineered devices. The goal is to empower healthcare professionals with the knowledge and tools needed to reduce injuries, promote a culture of safety, and ensure compliance with occupational health standards.

This presentation explores the concept of situational awareness — the ability to perceive, understand, and anticipate events in dynamic environments. Through real-world, interactive examples, participants will learn how to strengthen their situational awareness to improve decision-making, enhance safety, and respond effectively. The session is designed with everyone in mind where quick, informed action is crucial.

To prevent patient suicide, organizations much learn to identify patients who are at high risk and to implement processes to prevent the occurrence. We are going to learn to protect and plan appropriate care of individuals at risk for suicide while receiving care and after discharge by identifying individuals with suspected or known suicidal ideation.

(1.0 CEU LSBN)

Although surgical fires may be rare, they are devastating when they occur. Our presentation discusses the locations where surgical fires occur, the three components that comprise the fire triangle, and best practices that can be implemented to prevent these fires from occurring. Participants will receive 0.25 nursing contact hours from the Hospital Services of Louisiana, Inc. for complete attendance of the program. Hospital Services of Louisiana, Inc is approved by the Louisiana State Board of Nursing – CE Provider #60.

(0.25 CEU LSBN)

Healthcare security technology is changing quickly, and it can be challenging to keep up with the most up-to-date ways to manage security within the organization.

Our presentation discusses the use of new security and safety technologies in the healthcare industry, such as body-worn cameras and video analytics, weapons screening, biometrics like facial recognition, the evolving use of AI, and how such devices and processes might unintentionally influence personal and patient privacy.

(1.0 CEU LSBN)

Is high reliability in health care possible? Health care is much more complex than nuclear power or commercial aviation and health care staff, in all roles, are a critical part of the team that keeps patients safe. Learn about the components that are likely to contribute to a health care organization’s progress toward high reliability and focused tools that can assist in improving safety.

(1.0 CEU LSBN)

Considering an in-house security department for your facility? It can be a challenging endeavor.

In this webinar, we will cover the steps to implement your security program, from recruiting and hiring to training and follow-up, along with budget considerations.

Participants will also receive a whitepaper titled “Developing an In-House Security Program,” which includes recommended guidelines for assessing and establishing security in your healthcare facility.

(1.0 CEU LSBN)

Since 2001, disclosing unanticipated outcomes to patients and families has remained a challenging process. What factors contribute to this difficulty, and how can we clarify the process to foster greater comfort?

In this presentation, you will learn to simplify the disclosure process by identifying familiar components and recognizing areas that require additional mental and emotional preparation. You will explore strategies for addressing sensitive issues and managing difficult emotions—both yours and those of the patient or family.

Finally, you will gain valuable tips for enhancing conversations with patients and families in all situations.

(1.0 CEU LSBN)

How do you use data to improve performance in your organization? Data can be a valuable tool to facilitate change, but it can also be overwhelming to interpret and cause decision-making to halt. Our expert has developed this presentation to help you understand how to develop data collection and present data in a way that is effective in facilitating actions and driving change. Join us for a discussion on how to use the information that you collect to help improve performance and outcomes.

(1.0 CEU LSBN)

Violence in healthcare takes many forms and is increasingly prevalent across the industry. It's essential for healthcare professionals to recognize violent behaviors, understand how they are addressed, and grasp their impact on organizations.

In this webinar, behavioral health expert Monica Cooke will explore various types of violence and their effects within healthcare settings. She will also share strategies to mitigate the risk of violence in your facility. Don’t miss this opportunity to enhance your understanding and improve safety!

(1.0 CEU LSBN)