Workplace Violence Symposium

Our annual Workplace Violence Symposium aids you in finding effective strategies to mitigate workplace violence and raise awareness of topics that influence safety in the work environment.

Registration

Overview

Our annual Workplace Violence Symposium is designed for risk, patient safety, and security professionals like you — to strengthen your knowledge of workplace violence in healthcare organizations. The symposium aids you in finding effective strategies to mitigate workplace violence and raise awareness of topics that influence safety in the work environment.

Apply this knowledge to current violence prevention strategies and security efforts in hospitals, physician office practices, and other healthcare organizations to create a safer environment for everyone. Take advantage of the opportunity to network with local, regional, and national industry experts.

Should I Attend?

Anyone interested in workplace violence prevention, including Security Directors, Risk Managers, Quality Directors, CNOs, Patient Safety Coordinators, Clinical Staff, and Non-Clinical Department Managers, is invited to attend this event.

Agenda

8:00 am – 8:30 am: Registration

8:30 am – 8:45 am: Introductions

8:45 am – 9:45 am: The Perfect Storm: Mental Health Patients and the ED Collide

Emergency departments (EDs) nationwide are at the forefront of a mental health care crisis, grappling with inadequate care models that disrupt the treatment of medical patients while creating significant risks for mental health patients and staff. Overcrowding and the prolonged boarding of mental health patients hinder the ED's ability to provide prompt care for critical medical conditions. Insufficient treatment environments, undertrained staff, and a lack of standardized protocols worsen risks such as suicidality, elopement, and aggression.

Despite the longstanding safety concerns for mental health patients and staff in the ED, little progress has been made due to systemic inequities and financial constraints. The minimal reimbursement for intensive mental health care often sidelines these patients in resource allocation, neglecting the broader costs of recidivism, staff harm, low morale, and increased security needs.

This session will challenge healthcare leaders and risk professionals to address these issues by adopting safer, more efficient, and compassionate care models. Attendees will explore practical, cost-effective strategies for transforming ED practices, including optimized treatment environments, enhanced staff training, and standardized protocols for rapid stabilization. Join us to reimagine the ED as a space that prioritizes safety and equity for all patients and staff.

Speaker:
Monica Cooke, BSN, MA, RNC, CPHQ, CPHRM, DFASHRM
Founder of Quality Plus Solution, LLC

9:45 am – 10:00 am: Break

10:00 am – 11:00 am: The Law and Protection of Healthcare Workers Against Violence

The Workplace Violence in Health Care Law marks a critical step forward for Louisiana in protecting health care workers from violence. By fostering compliance and a culture of safety, health care organizations can not only comply with legal mandates but also improve patient care and workplace morale.

This presentation aims to equip health care leaders with the knowledge and tools needed to adapt to these legal requirements while enhancing overall safety and well-being for their staff and patients.

Speaker:
Alex Hains
Partner, Breazeale, Sachse & Wilson

Objectives:

• Identify best practices for protecting healthcare workers against violence using the law.
• Discuss how Louisiana is taking legal steps to protect healthcare workers against violence.

11:00 am – 12:00 pm: The State of Healthcare Security in 2025

In this presentation current trends and best practices in the healthcare industry will be discussed including recent legislation involving the security and safety of healthcare facilities, updates on important workplace violence standards and regulations in the U.S. and abroad and the most recent developments in security equipment and technology being used to resolve many common issues.

Speaker:
Bryan Warren
Warsec Security

Objectives:

• Discuss emerging trends in local and federal legislation impacting the provision of security and safety in the healthcare environment.
• Explain updates in regulatory standards for 2025 and how these changes will impact workplace violence programs at their organizations.
• Understand and explain the application of some of the newest security technologies being implemented in healthcare facilities and their effects on the WPV issue.

12:00 pm – 12:45 pm: Lunch/Networking

12:45 pm – 3:15 pm: Executing Knowledge: Tabletop Exercise on Workplace Violence Prevention

An interactive session designed to help you put what you've learned into action.

Our expert facilitators will lead groups as you work through various workplace violence scenarios. The scenarios are based on real life events and aid you in using what you’ve learned in a controlled environment.

As teams we will work through situations such as debriefing exercises, managing PEC patients, termination of employees, bullying, stalking, domestic violence events and threats under the direction of experts in healthcare security.

Facilitators:

Bryan Warren
WarSec Security

Percy Mosely
Director of Protective Services & Safety, Terrebonne General Health System

Anjanette Hebert, CPA, CHEP, VP
Healthcare PalAmerican Security Facilitator

Objectives:

• Learn how to conduct debriefing post violent encounters.
• Identify threats to staff and patient safety.
• Manage violence using drills and scenarios.

3:15 pm – 3:30 pm: Takeaways, Closing Remarks

Continuing Education

Nursing: 6.0 nursing contact hours by Hospital Services of Louisiana, Inc for complete attendance of the program. Hospital Services of Louisiana, Inc is approved by the Louisiana State Board of Nursing – CE Provider #60.

CHSP/CPSO: 6.0 contact hours of continuing education credit toward fulfillment of the requirements of CHSP designation of Certified Healthcare Safety Professional & CPSO designation of Certified Patient Safety Officer.

CPHRM: 5.75 contact hours of continuing education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

Accommodations

Please contact LHA Trust Funds if you have a disability that may require special accommodations for this educational opportunity. LHA Trust Funds is committed to ensuring full accessibility for all registrants.