Quality Patient Safety Toolkit
Developing and implementing a quality provement program in healthcare is a complex process with may challenges. Specifically designed with acute care and critical access hospitals in mind, this toolkit resources include tactics to develop and implement a quality improvement plan, how to include patients and their families, how to identify monitoring opportunitites, and how to review processes when issues arise. All while keeping in mind the board of directors, executive leadership, bedside healthcare providers, physicians and patients and families.
Improving Quality Performance Measures
Performance improvement can strengthen an organization's strategies. These processes determine areas in need of improvement, reconstruct and improve processes to provide safe, high-quality care. Improving Quality Performance Measures supplies tools to assist with improvement projects identified in the organization.
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Failure Mode and Effect Analysis (FMEA) Example
The Failure Mode and Effects Analysis (FMEA) is a proactive risk tool to help predict which steps in a process have the highest likelihood of
leading to an adverse event. This tool allows a team to intervene and make changes to a process before something negative happens to a patient, visitor or staff member. This example is simply a starting point — designed to be customized to your individual organization. -
Guidance for Performing Failure Mode and Effects Analysis (FMEA) with Performance Improvement Projects
Failure Mode and Effect Analysis is a structured way for healthcare organizations to identify and address potential issues and/or failures. This resource provides guidance on how to perform FMEAs.
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Quality and Patient Safety Performance Measures
This resource provides healthcare organizations with a variety of potential clinical performance measures that can be monitored on a monthly, quarterly or annual basis.
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Guidance for Performing Root Cause Analysis (RCA) with Performance Improvement Projects (PIPs)
Root Cause Analysis is a structured team approach process to identify the root cause(s) of an incident, issue or adverse event. This resource provides guidance on how to conduct a Root Cause Analysis and elements to be addressed to improve patient safety.
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Plan, Do, Check/Study, Act Model for Improvement- PDSA Cycle Template
Example worksheet that guides organizations through use of the PDSA improvement cycle.
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Plan, Do, Check/Study, Act Model for Improvement- PDCA Instruction Sheet
Sample worksheet to guide an organization through use of PDCA improvement cycle.
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Quality Measures: How They Are Developed, Used & Maintained
A guide to help build and maintain quality measures.
Quality Improvement Programs
To provide safe, quality care, an organization requires a plan to improve processes continuously. Quality Improvement Programs originate from a team managed by leadership implementing various strategies to achieve success. Staff involved in these details realize the effects these processes bear on a facility. Below is a collection of tools that can benefit personnel to enhance practices consistently.
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Developing and Implementing a QI Plan
This resource discusses the components of an effective quality improvement plan with advice on how to develop and implement your own. It highlights the difference between a quality improvement plan vs. a quality improvement program, the optimal organizational structure of a quality improvement plan and the role leadership should take during planning development.
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Introduction to the Toolkit for Using the AHRQ Quality Indicators: How To Improve Hospital Quality and Safety
This resource guides healthcare organizations in the step-by-step process of assessing and improving the quality and safety of care provided to patients. Resource information is flexible and modifiable based on the organization’s size and services offered.
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Culture of Safety 2017 Update
This resource helps healthcare organizations make patient care safer by improving care transitions. It is composed of a variety of strategies, change concepts and actionable items that any organization can implement based on the need or services provided to improve patient safety.
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Guide to Patient and Family Engagement in Hospital Quality and Safety
Patient and family engagement is an area of increasing importance to healthcare organizations. Healthcare organizations that include patients and their family members in a quality improvement program benefits all involved. This resource provides guidance on how to improve patient and family engagement in an organization’s quality and safety program.
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Preventing Readmissions 2017 Update
Readmissions are very common, expensive and somewhat preventable. A common cause of readmissions is the result of ineffective discharge processes. This resource provides guidance on how organizations can improve the discharge process, and therefore, the chance of readmissions.