Improving Quality Performance Measures

Performance improvement can strengthen an organization's strategies. These processes determine areas in need of improvement, reconstruct and improve processes to provide safe, high-quality care. Improving Quality Performance Measures supplies tools to assist with improvement projects identified in the organization.

  • Assessment tools

    Assessment tools

    Failure Mode and Effect Analysis (FMEA) Example

    The Failure Mode and Effects Analysis (FMEA) is a proactive risk tool to help predict which steps in a process have the highest likelihood of
    leading to an adverse event. This tool allows a team to intervene and make changes to a process before something negative happens to a patient, visitor or staff member. This example is simply a starting point — designed to be customized to your individual organization.

    TAGS: FMEA, risk management, Tools

  • Guidelines/Recommendations

    Guidelines/Recommendations

    Guidance for Performing Failure Mode and Effects Analysis (FMEA) with Performance Improvement Projects

    Failure Mode and Effect Analysis is a structured way for healthcare organizations to identify and address potential issues and/or failures. This resource provides guidance on how to perform FMEAs.

    TAGS: FMEA, Healthcare, Organization, Potential, Issues

  • Guidelines/Recommendations

    Guidelines/Recommendations

    Quality and Patient Safety Performance Measures

    This resource provides healthcare organizations with a variety of potential clinical performance measures that can be monitored on a monthly, quarterly or annual basis.

    TAGS: Potential, Clinical, monitored, Monthly, quarterly, annual, basis

  • Guidelines/Recommendations

    Guidelines/Recommendations

    Guidance for Performing Root Cause Analysis (RCA) with Performance Improvement Projects (PIPs)

    Root Cause Analysis is a structured team approach process to identify the root cause(s) of an incident, issue or adverse event. This resource provides guidance on how to conduct a Root Cause Analysis and elements to be addressed to improve patient safety.

    TAGS: approach, addressed, Resources, Improve, Patient

  • Guidelines/Recommendations

    Guidelines/Recommendations

    Plan, Do, Check/Study, Act Model for Improvement- PDSA Cycle Template

    Example worksheet that guides organizations through use of the PDSA improvement cycle.

    TAGS: PDCA, PDSA, Organization, Guidance, Processes, Resources

  • Guidelines/Recommendations

    Guidelines/Recommendations

    Plan, Do, Check/Study, Act Model for Improvement- PDCA Instruction Sheet

    Sample worksheet to guide an organization through use of PDCA improvement cycle.

    TAGS: PDCA, Improvement, Cycle