Workplace Violence Symposium

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Our annual Workplace Violence Symposium aids you in finding effective strategies to mitigate workplace violence and raise awareness of topics that influence safety in the work environment.



Our annual Workplace Violence Symposium is designed for risk, patient safety, and security professionals like you — to strengthen your knowledge of workplace violence in healthcare organizations. The symposium aids you in finding effective strategies to mitigate workplace violence and raise awareness of topics that influence safety in the work environment.

Apply this knowledge to current violence prevention strategies and security efforts in hospitals, physician office practices, and other healthcare organizations to create a safer environment for everyone. Take advantage of the opportunity to network with local, regional, and national industry experts.

Should I Attend?

You are invited to this event if you are a Security Director, Risk Manager, Quality Director, CNO, Patient Safety Coordinator, Clinical Staff, and Non-Clinical Department Manager.


7:30 am – 8:30 am: Registration

8:30 am – 8:45 am: Introductions

8:45 am – 9:45 am: Championing a Culture of Security and Safety in Healthcare: Fostering Meaningful Stakeholder Collaboration

Meaningful collaboration between security, clinical staff, and healthcare partners can effectively improve the overall culture of patient & staff safety and promote positive public perceptions of healthcare organizations. Caroline Stegeman and Anjanette Hebert discuss how collaboration fosters the connection and understanding of the "why" driving each stakeholder's positions, expectations, and actions.

Caroline Stegeman, RN, BSN, MJ, ONC, CPHRM, CPSO
Director of Patient Safety, LHA Trust Funds

Anjanette Hebert, CHPA, CHEP
Vice President for Healthcare & Compliance, PalAmerican Security


  • Highlight key clinical and healthcare partners who provide the best opportunity for collaboration and meaningful outcomes.
  • Discuss collaboration strategies that build relationships and improve overall safety and security in healthcare.
  • Review how security and healthcare partners utilize collaboration strategies to champion a culture of safety and security within the healthcare organization.

9:45 am – 10:00 am: Break

10:00 am – 11:15 am: The Exposures from Violence in Healthcare

Violence in healthcare can open organizations up to various liability issues. Chip Hellmers explains the types of exposures that your organization may experience and shares some insight on how to mitigate these issues.

Chip Hellmers III
Partner, Frilot, LLC


  • Discuss the types of exposures organizations are subject to when dealing with workplace violence in the healthcare arena.
  • Discover some of the do’s and don’ts when responding to violent acts.
  • Demonstrate mitigation of these issues in the event of legal proceedings.

11:15 am – 11:45 am: Lunch

11:45 am – 1:00 pm: New Security Technologies in Healthcare: Developing Tools for Evolving Risks

In this presentation, Bryan Warren discusses the use of new security and safety technologies in the healthcare industry, such as body-worn cameras and video analytics, weapons screening, biometrics like facial recognition, the evolving use of AI, and how such devices and processes might have unintentionally influence personal and patient privacy.

Bryan Warren, CHPA
President & Chief Consultant, WarSec Security


  • Understand and explain the function and application of new security technologies currently being implemented in healthcare facilities.
  • Discuss emerging trends in weapons screening and other AI-enhanced technologies and considerations for policies and procedures when using such devices.
  • Clarify possible issues regarding the use of such technologies such as impacts regarding HIPAA and other laws and regulations.

1:00 pm – 1:15 pm: Break

1:15 pm – 2:15 pm: Healthcare and the Forensic Patient

Some law enforcement agencies are short-staffed, creating a safety and security risk when transporting forensic patients to the hospital and accompanying them during treatment. These forensic patients may present a threat to the security of the staff, patients, and visitors.

Greg Phares
Principal, 5940 Training, LLC


  • Understand the risk forensic patients may present to your healthcare facility and how to mitigate those risks.
  • Learn how the process of forensic patient treatment should work.
  • Discuss how patients other than prisoners can be a risk to the facility, such as DUIs, and people under arrest, but not imprisoned.

2:15 pm – 2:30 pm: Break

2:30 pm – 3:30 pm: Preventative Measures in Security

The potential for violence in healthcare from patients, visitors, and intruders is ever-increasing. Developing preventative measures to identify and de-escalate situations is critical for the safety and security of staff. Having a proactive team of security personnel and healthcare staff can increase situational awareness, and result in better measures of control in potentially violent events.

Percy Mosely
Director of Security and Safety, Terrebonne General Medical Center


  • Understand how to identify potential violence.
  • Develop strategies to proactively de-escalate aggressive behavior.
  • Create an environment that can successfully bring violent incidents under control and limit harm to staff, patients, and visitors.

3:30 pm – 3:45 pm: Closing & Evaluations

Continuing Education

Nursing: 5.5 nursing contact hours by Hospital Services of Louisiana, Inc for complete attendance of the program. Hospital Services of Louisiana, Inc is approved by the Louisiana State Board of Nursing – CE Provider #60.

CHSP/CPSO: 5.5 contact hours of continuing education credit toward fulfillment of the requirements of CHSP designation of Certified Healthcare Safety Professional & CPSO designation of Certified Patient Safety Officer.

CPHRM: 5.25 contact hours of continuing education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.


Please contact LHA Trust Funds if you have a disability that may require special accommodations for this educational opportunity. LHA Trust Funds is committed to ensuring full accessibility for all registrants.

Event Speakers

Caroline Stegeman

Director of Patient Safety, LHA Trust Funds

Caroline Stegeman has more than 30 years of nursing and clinical risk management experience in healthcare settings.

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Anjanette Hebert

Vice President for Healthcare and Compliance, PalAmerican Security

Ms. Hebert currently serves as the Vice President for Healthcare and Compliance for PalAmerican Security.

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Chip Hellmers III

Partner, Frilot LLC

Mr. Hellmers practices professional liability defense, primarily representing hospitals and doctors.

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Bryan Warren

President and Chief Consultant, WarSec Security

Mr. Warren is President and Chief Consultant for WarSec Security, specializing in healthcare assessment and training.

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Greg Phares

Principal, 5940 Training, LLC

Mr. Phares is the Principal of 5940 Training, LLC, providing security consulting services and training to hospitals.

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Percy Mosely

Director of Protective Services and Safety, Terrebonne General Health Systems

Mr. Mosely brings safety and security knowledge to his office, community, and region.

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